admin
02-17-2008, 03:11 PM
The IC2005 FAQ
http://www.ic2005.com/us/images/misc/vbulletin3_logo_white.gif (http://www.ic2005.com/us/index.php)
The IC2005 FAQ Page [March.10th 2010 updated]
<#1>
Q : How to buy in www.IC2005.com (http://www.IC2005.com) ?
A:
[1] Firstly please click here --- Register (http://www.ic2005.com/shop/register.php)to register the IC2005 member, remember you MUST fill in the correct email address and your correct telephone number when you filling in the register information, because all order status information and the checking number will send to this mail by IC2005 system automatically , and DHL / FEDEX / UPS / 4PX / EMS / ADS will call you when the parcel is arrive your location, without this correct telephone number maybe will cause many problem if they can't contact you in time.
[2] After you success register , please use your user name and password to login, then you can choose item and place order online. And you can fill in your remark in the order form if you have any special requirement.
[3] When you placed the order , you can click here --- Orders history (http://www.ic2005.com/shop/orders.php) to check your order status and the checking number. We will upload the checking number to your shopping history in 48 hours from you place the order and paid successful.
<#2>
Q: How about the shipping charge?
A: All retail order are SHIPPING FREE, so you don't need to pay any extra shipping charge for your order, you just need to pay the unit price. For the wholesale order we will ask you pay a small shipping charge, you can fill in the quantity and place the order online ,then you will see how much extra shipping charge you need pay immediately.
<#3>
Q: I'm living in the very far away country, IC2005 can ship my goods to here?
A: Yes, we offer worldwide shipping, don't need worry about it.
<#4>
Q: How long i can get my parcel?
A: You can get your parcel through DHL / FEDEX / UPS / 4PX / EMS / ADS in 3 days ~3 weeks after you paid, this time depend with which shipping company handle your parcel.
Normally we will ship out the goods in 24 hours if we mark the item "in stock" ,and you will get it in 4 days around.
<#5>
Q: How about the guarantee term?
A: IC2005.com can offer you one year guarantee after you bought any item from our online shop, you can ship back to us for ask the SAME ITEM replacement if you make sure your goods was NATURAL BROKEN but not the man-made broken.
When you ship back the defected goods, you pay the coming shipping charge and we will pay the ship back charge. And we need 1 week to handle it after we got the defected goods.
Before you ship back, please login to here User Support Zone (http://www.ic2005.com/us/forumdisplay.php?f=3) and we will give you more information about how to ship back.
<#6>
Q: How to contact us?
A: You can use our sales service system --- http://www.ic2005.com/us/forumdisplay.php?f=3 , it's very nice communicate way for us, better than the normal mail method.
why? check here --- http://www.ic2005.com/us/showthread.php?t=5
<#7>
Q: If i order more, can i get the big discount?
A: Yes, the new IC2005 wholesale rule is: order 1~9 pcs will treat as retail , from 10 ~ 49 pcs is small wholesale , from 50 ~ 99 pcs is middle wholesale , from 100 ~ 300 pcs is big wholesale , you can see the price different when you change the quantity for almost items.
And we don't charge the delivery fee for the retail order , but we will charge small shipping fee for the wholesale order.
<#8>
Q: Hi, I am an Italian customer, interested in buying a "Neo 4GB Mini PSP convertor 2in1"; could you declare a low value on the parcel (around 30$) and mark the item as a gift, to let me avoid custom taxes? thanks
A: Sure, we can do it , but you MUST fill in this requirement in the order form to let us know what you need.
<#9>
Q: Can i register an affiliate to earn the bonus?
A: Yes of course , pleas click here --- Register (http://www.ic2005.com/shop/partner/register.php)to register your affiliate account , then you can select some banners and put to your site , here is one affiliate demo page: http://www.ic2005.com/demo.htm . You can choose to put the more products banners to your site, remember: more banners more chance :) Hope you can earn the US$ from IC2005 soon.
please login to User Support Zone (http://www.ic2005.com/us/forumdisplay.php?f=3) for get more help .
<#10>
Q: What payment method your site accept?
A: Our shop accept PayPal / Bank TT / Western Union 3 payment method.
<#11>
Q: After i place an order and paid, what should i do continue?
A: Important: after you make the payment , please post the order info to this channel --- http://www.ic2005.com/us/forumdisplay.php?f=3 (http://www.ic2005.com/us/forumdisplay.php?f=3)
and follow this format : （Notice: DON'T send PM to us, please post it to this channel (http://www.ic2005.com/us/forumdisplay.php?f=3) directly,we DON'T check PM daily! ）
topic title: my order #????
----------------------------
topic content:
Order number:
Buyer name: ???
From : ???
Have bought item(s):
Total ammount (US$) :
Shipping address:
ZIP code:
Telephone Number:
PayPal payment reference ID :
For example:
my order #1550
--------------------------
Order number: #1550
Buyer name: Mike
From : USA
Have bought item(s): MK5 16G x 2pcs , wii-clip v1 x 10pcs
Total ammount (US$) : $500.00
Shipping address: 101 North Second Street , Minneapolis, MN. USA
ZIP code: 55401
Telephone Number: 613 345 1000
PayPal payment reference ID: #ID: 05V38997HE121873G
After you open the topic in channel, then we will check and ship out the goods immedaitely, otherwise your order will not ship out fast enough, it mean your order have chance to be delay for a long time!
and after ship, we will post your checking number to the channel too, then you can trace your parcel in real time. (just yourself can see it)
Thanks for your support, we will keep to offer our best service with every valued IC2005 client!
IC2005.com
http://www.ic2005.com/us/images/misc/vbulletin3_logo_white.gif (http://www.ic2005.com/us/index.php)
The IC2005 FAQ Page [March.10th 2010 updated]
<#1>
Q : How to buy in www.IC2005.com (http://www.IC2005.com) ?
A:
[1] Firstly please click here --- Register (http://www.ic2005.com/shop/register.php)to register the IC2005 member, remember you MUST fill in the correct email address and your correct telephone number when you filling in the register information, because all order status information and the checking number will send to this mail by IC2005 system automatically , and DHL / FEDEX / UPS / 4PX / EMS / ADS will call you when the parcel is arrive your location, without this correct telephone number maybe will cause many problem if they can't contact you in time.
[2] After you success register , please use your user name and password to login, then you can choose item and place order online. And you can fill in your remark in the order form if you have any special requirement.
[3] When you placed the order , you can click here --- Orders history (http://www.ic2005.com/shop/orders.php) to check your order status and the checking number. We will upload the checking number to your shopping history in 48 hours from you place the order and paid successful.
<#2>
Q: How about the shipping charge?
A: All retail order are SHIPPING FREE, so you don't need to pay any extra shipping charge for your order, you just need to pay the unit price. For the wholesale order we will ask you pay a small shipping charge, you can fill in the quantity and place the order online ,then you will see how much extra shipping charge you need pay immediately.
<#3>
Q: I'm living in the very far away country, IC2005 can ship my goods to here?
A: Yes, we offer worldwide shipping, don't need worry about it.
<#4>
Q: How long i can get my parcel?
A: You can get your parcel through DHL / FEDEX / UPS / 4PX / EMS / ADS in 3 days ~3 weeks after you paid, this time depend with which shipping company handle your parcel.
Normally we will ship out the goods in 24 hours if we mark the item "in stock" ,and you will get it in 4 days around.
<#5>
Q: How about the guarantee term?
A: IC2005.com can offer you one year guarantee after you bought any item from our online shop, you can ship back to us for ask the SAME ITEM replacement if you make sure your goods was NATURAL BROKEN but not the man-made broken.
When you ship back the defected goods, you pay the coming shipping charge and we will pay the ship back charge. And we need 1 week to handle it after we got the defected goods.
Before you ship back, please login to here User Support Zone (http://www.ic2005.com/us/forumdisplay.php?f=3) and we will give you more information about how to ship back.
<#6>
Q: How to contact us?
A: You can use our sales service system --- http://www.ic2005.com/us/forumdisplay.php?f=3 , it's very nice communicate way for us, better than the normal mail method.
why? check here --- http://www.ic2005.com/us/showthread.php?t=5
<#7>
Q: If i order more, can i get the big discount?
A: Yes, the new IC2005 wholesale rule is: order 1~9 pcs will treat as retail , from 10 ~ 49 pcs is small wholesale , from 50 ~ 99 pcs is middle wholesale , from 100 ~ 300 pcs is big wholesale , you can see the price different when you change the quantity for almost items.
And we don't charge the delivery fee for the retail order , but we will charge small shipping fee for the wholesale order.
<#8>
Q: Hi, I am an Italian customer, interested in buying a "Neo 4GB Mini PSP convertor 2in1"; could you declare a low value on the parcel (around 30$) and mark the item as a gift, to let me avoid custom taxes? thanks
A: Sure, we can do it , but you MUST fill in this requirement in the order form to let us know what you need.
<#9>
Q: Can i register an affiliate to earn the bonus?
A: Yes of course , pleas click here --- Register (http://www.ic2005.com/shop/partner/register.php)to register your affiliate account , then you can select some banners and put to your site , here is one affiliate demo page: http://www.ic2005.com/demo.htm . You can choose to put the more products banners to your site, remember: more banners more chance :) Hope you can earn the US$ from IC2005 soon.
please login to User Support Zone (http://www.ic2005.com/us/forumdisplay.php?f=3) for get more help .
<#10>
Q: What payment method your site accept?
A: Our shop accept PayPal / Bank TT / Western Union 3 payment method.
<#11>
Q: After i place an order and paid, what should i do continue?
A: Important: after you make the payment , please post the order info to this channel --- http://www.ic2005.com/us/forumdisplay.php?f=3 (http://www.ic2005.com/us/forumdisplay.php?f=3)
and follow this format : （Notice: DON'T send PM to us, please post it to this channel (http://www.ic2005.com/us/forumdisplay.php?f=3) directly,we DON'T check PM daily! ）
topic title: my order #????
----------------------------
topic content:
Order number:
Buyer name: ???
From : ???
Have bought item(s):
Total ammount (US$) :
Shipping address:
ZIP code:
Telephone Number:
PayPal payment reference ID :
For example:
my order #1550
--------------------------
Order number: #1550
Buyer name: Mike
From : USA
Have bought item(s): MK5 16G x 2pcs , wii-clip v1 x 10pcs
Total ammount (US$) : $500.00
Shipping address: 101 North Second Street , Minneapolis, MN. USA
ZIP code: 55401
Telephone Number: 613 345 1000
PayPal payment reference ID: #ID: 05V38997HE121873G
After you open the topic in channel, then we will check and ship out the goods immedaitely, otherwise your order will not ship out fast enough, it mean your order have chance to be delay for a long time!
and after ship, we will post your checking number to the channel too, then you can trace your parcel in real time. (just yourself can see it)
Thanks for your support, we will keep to offer our best service with every valued IC2005 client!
IC2005.com